Refund policy

Refund Policy

Thank you for shopping with StampInk. Every item we sell is printed or customized for you, so we take great care with each order. Please read our policy below.

ALL SALES ARE FINAL
Because our products are printed and made to order, we do not accept returns or exchanges for change of mind, wrong size ordered, or color preferences.

DEFECTIVE, DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or different from what you ordered, we will make it right with a free replacement or a refund.

To request this:
1. Contact us within 7 days of delivery.
2. Send your order number and clear photos of the item and the packaging.
3. We will review your request and reply within 2 business days.

CUSTOM ORDERS
For custom designs, please review your proof carefully before approving it. Once a design is approved, we are not responsible for spelling errors, image quality, or design choices that were part of the approved proof. If the final product does not match the approved proof, we will correct it at no cost to you.

ORDER CANCELLATIONS AND CHANGES
You may cancel or change your order within 24 hours of purchase, as long as production has not started. After that, we cannot cancel it.

REFUNDS
Approved refunds are returned to your original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your bank or PayPal.

SHIPPING
Shipping costs are non-refundable unless the error was ours. If your package is lost in transit, contact us and we will help you resolve it with the carrier.

CONTACT US
Questions about your order? Message us on WhatsApp or Instagram @stampinkla, or email us at stampinkla4@gmail.com .